I
Claude Desktop Config
{
"mcpServers": {
"intercom": {
"type": "http",
"url": "https://mcp.intercom.com/mcp",
"headers": { "Authorization": "Bearer <OAUTH_TOKEN>" }
}
}
}Intercom MCP is an officially maintained MCP server in the Communication category, developed by Intercom. It runs as a remote server, so you can connect to it directly from any Claude-compatible client without installing anything locally. Teams can use it to automate message handling and keep Claude in the loop on conversations.
About Intercom MCP
Official Intercom MCP server connecting AI assistants to customer conversations and support tools.
Features
- Search and read customer conversations
- Reply to and close tickets
- View customer profiles and history
- Access help centre articles
- Manage inbox and assignments
- Available as OAuth remote server
Who Should Use Intercom MCP?
- 1Let Claude read and send messages on your behalf
- 2Summarize threads, draft replies, and manage notifications
- 3Build AI-powered bots and automation for messaging platforms
- 4Connect team communication tools to your AI workflow
How Intercom MCP Compares
✦It is an officially maintained server — unlike community alternatives, it is built and supported by the original project team, ensuring compatibility with upstream changes.
✦It runs as a hosted remote server, which means zero local setup — ideal for teams who want a shared MCP endpoint without managing infrastructure.
✦It uses OAuth for authentication, which means you log in with your existing account rather than managing API keys manually.
Tags
intercomcustomer-supportcrmremote